1. What Information Do We Collect?
When you use our Services, we may collect various types of information required to process and fulfill your orders, manage your account, and provide support:
- **Account Details:** Name, email address, phone number, and username.
- **Usage Data:** Information related to your activity on our platform (orders placed, pages visited, etc.).
2. How Do We Use Your Information?
The collected information is used strictly to operate and improve our services, including:
- To **fulfill your service orders** and manage your account.
- To improve our Services, develop new features, and analyze platform performance.
- To provide technical support and customer service, including resolving order issues.
- To send you service-related updates, notifications, and promotional offers (you may opt-out of marketing communications).
3. Refund and Cancellation Policy
⚠️ **CRITICAL NOTICE: ALL SALES ARE FINAL - NO REFUNDS**
SMM Panel BD Lab operates as a platform for digital and automated services. As such, **all payments made are non-refundable under any circumstances**, including partial refunds for service issues or dissatisfaction.
**Important Refund Exclusions & Client Responsibility:**
- Incorrect Links/Domain: If you place an order with a wrong or incorrect link/domain, SMM Panel BD Lab will bear no responsibility, and there will be NO REFUND for the order cost. It is the client's mandatory duty to double-check the link before submitting any order.
- Rental Panels & Script Sales: There is NO REFUND available after purchasing a rental SMM panel or SMM script/software. You are expected to thoroughly check the features and functionality and/or contact our support team to clarify any doubts before placing the order.
- Account Termination: Account termination, whether initiated by the user or the provider due to policy violation, will not result in the refund of any deposited balance or service fees.
By depositing funds and using our services, you acknowledge and agree to this comprehensive **No Refund** policy. We encourage all clients to **contact us first** for clarification on any service before making a deposit or placing a complex order.
4. Data Security
We take your data security seriously and use advanced technologies and strict organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our systems follow industry best practices and are regularly monitored to maintain high levels of protection. While no online platform can guarantee 100% security, we continuously improve our defenses to ensure your information remains as safe as possible.
5. Contact Us
If you have any questions regarding this Privacy Policy or the No Refund clause, please contact us immediately **before** depositing funds or placing an order:
Email: **support@smmpanelbdlab.com** (Support Email)
Whatsapp: +88019288-84100